![]() ![]() Also, try not to annilate the remainder of the paper since it will get harder to work with smaller and smaller bits of paper as the exercise goes along. If you see a small area of the paper coming out from the feeder OR you suspect where it may be trapped inside the feeder, try taking an index car and gently re-insert the card in the black paper path of the feeder to nudge the paper out form where it is lodged. This is a tough one, but you can try to release the paper before contacting us. If you can’t remove the paper, let us know and we'll give you an idea of what to try next. Konica Minolta Service CodesĮ0XXX means that it's time to bend down and open each paper drawer individually and look into the rear right hand corner looking for crumpled paper. If this is happening during a Copy mode, be certain to position the guides up against the original as well, and not close to the original. The MFP is reading the size of the paper from the slightly opened guides and not the paper itself. The paper guides must be up against the paper and NOT just very close to the paper. Has your Konica Minolta MFP worked problem-free for years when the message “Matching Paper Not Found” appears and copies or prints refuse to be made? The problem is that the paper guides within the MFP have moved slightly open either in length or in width. If you got a new router, make certain that it shares the address of the old router or that it is properly configured to allow scanning to occur. Make certain that the router IP address has not changed.If the firewall is ON, it will prevent the scan from reaching its target destination. You do not need a firewall from desk to desk transfer, office to office. Make certain that Internal Firewall is turned off.FTP Scanning will not occur without Filezilla. If scanning FTP, make certain that your FTP server or FTP Utility (Filezilla) haven't been messed with or eliminated.It must scan to the proper IP address, path and folder. ![]() Make certain that the IP address for the target destination (folder) is correct.If you can’t do that, see if the MFP prints. See if the Ethernet cable is plugged into the router or switch, and MFP.Then, what did you change on the network? In most cases, scanning stops because of something you did changed without being aware of its effect. Place an original in the Auto feeder and attempt to make a copy. If the original is fed and an image appears on the outputted copy, we at least know the feeder works as it should. ") It is highly unusual for scanning to stop on its own. it was scanning yesterday, won't scan today, I don't know what happened. ![]()
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